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FAQs

Frequently Asked Questions

How much space do we need for the photobooth set up? 

We just need at least 5'x5' and we can expand larger for bigger set ups. 

Do you do any refunds/ cancellations/ reschedules?

We offer a full refund if cancellation is made 30 days prior to your event date. Cancellations made after the 30 day window​ then you will only be refunded 50% due to us blocking out our equipment for your booking day and turning down other customers.

Do you guys arrive earlier to set up?

Yes our photobooth attendant(s) arrive an hour earlier to be set up in time of your rental period. Set up and breakdown time is handled by us outside your rental period.

What is included in your photo booth rental packages?

Every package includes everything you need. You get a professional camera with studio flash lighting, print outs, a color backdrop of your choice, fun props, digital photos delivered after your event, and a dedicated on site attendant to keep things running smoothly. We also handle all the heavy lifting including delivery, early arrival setup, and full breakdown at the end of your event. All you have to do is let us snap your photos!

Do you provide a photo booth attendant at the event?

Yes every rental includes a dedicated on site photo booth attendant. We arrive an hour before your event to have everything set up and ready to go. We show up in uniform, well groomed, and fully trained to operate the camera, printer, and all booth settings. Throughout your event we are there to guide your guests through every photo, hand out print outs, assist with extra copies, and adjust camera settings on the spot for perfect lighting and framing whether it is a solo shot or a large group. We make sure every guest has a smooth and enjoyable experience from start to finish.

What areas do you serve?

We proudly serve Los Angeles, Orange County, Riverside, San Diego, Inland Empire, Temecula, and surrounding areas. Every event includes the first 15 miles free from our location in Irwindale CA. Any remaining miles beyond that will be calculated and clearly shown to you during the checkout process so there are never any surprises. If you are unsure whether we cover your area feel free to reach out and we will be happy to confirm.

How far in advance should I book?

We recommend booking as early as possible to secure your date. For weddings we suggest booking 6 months to a year in advance as those dates fill up fast. We require a minimum of 3 days notice. Have a last minute event coming up? Give us a call and we will do our best to make it happen. A last minute fee may apply.

Can I customize my photo booth template?

​Absolutely. Every template is fully customizable to match your event perfectly. You can choose from our ready to use template catalog or request a completely custom design built just for you. We work closely with you through the entire process keeping you updated with live previews every step of the way. Simply send us your inspiration from invites, logos, branding, color scheme, event theme or anything else you have in mind and we will bring it to life. From weddings, birthdays, to corporate events we make sure your template feels personal and on brand every single time.

Do you offer outdoor photo booth rentals?

Yes our photo booth setups are built for both indoor and outdoor events. Whether your event is in the middle of the day or dark at night. Our professional camera and studio flash lighting ensure every photo comes out crisp, clear, and high quality no matter the conditions. If you are planning an outdoor event we will make it work beautifully.

What is the difference between the Print Booth, Glam Booth, and Digital Booth?

 Here is what makes each one unique:

Print Booth is our most popular package and the go to choice for any event. It includes everything plus instant print outs so your guests leave with a physical print in hand.

Glam Booth takes it up a notch with larger 4x6 glam prints and a beauty filter that enhances skin tone, covers blemishes, and elevates the overall photo quality. Available in classic black and white or full color and inspired by the Kardashian booth style that took over social media. Comes with a premium white canvas fabric backdrop and is perfect for weddings, quinceañeras, and upscale events.

Digital Booth is our paperless option for guests who love instant phone sharing. All the same professional quality photos without the prints. Photos are sent straight to your phone via QR code making it perfect for events where digital sharing and social media moments are the priority.

Not sure which one is right for your event? Reach out and we will help you choose the perfect fit.

 

Still Have Questions?

Don’t hesitate to ask further questions that we couldn’t cover. Get in touch with us. 

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